Privacy Policy

About This Policy

This Privacy Policy explains how Thirty Second Timeout ("we," "us," or "our") handles information when you use the Thirty Second Timeout iOS app (the "App"). The App helps basketball coaches and players create, organize, animate, export, and share basketball play diagrams.

It also covers our website, thirtysecondtimeout.com, and our consulting services. See Our Website and Consulting Services below.

Information We Collect

Your account. The App requires a free account. Sign-in is handled by Google Firebase Authentication. Depending on the method you choose, Firebase receives your email address and password (email sign-in), or an account identifier, name, and email address shared by Apple or Google (Sign in with Apple or Google). Sign in with Apple lets you hide your email behind an Apple relay address. We use this information only to create, secure, and support your account.

What your account stores. Your account is stored in Google Firebase (Cloud Firestore) and contains: your player/coach role, level, and the first and last name you enter; plays, shot charts, recruiting email drafts, and open gym plans you save to your account; the athlete profile you fill in for the College Coach Emailer (for example graduation year, position, height, school or team, city and state, GPA, academic interests, stats, accomplishments, film link, phone number, and social handle) if you choose to save it; a record of recruiting emails you mark as sent and your daily activity streak; your ratings of articles and videos; and, if you request college-coach verification, the school, position, and email address you submit. We use this information only to provide these features to you. Other users cannot see it.

Optional location. If you allow it, the App uses your device's location to sort colleges, open gyms, and games by distance. That sorting happens on your device, and we do not store your location on our servers.

Optional notifications. If you turn on notifications, Apple and Google Firebase Cloud Messaging deliver them to your device using a device token. The teams you follow for score alerts and the content categories you choose are kept as notification subscriptions. You can turn notifications off in the App or in iOS Settings.

Information stored on your device. The App also keeps the following locally:

• Play diagrams, titles, frame notes, player positions, drawing paths, and court preferences that you create.
• Shot chart sessions and open gym reminders that you set.
• App settings, such as whether you have viewed the introductory video.

Work kept only on your device is not sent to us unless you save it to your account or choose to export or share it.

Public schedules. The App downloads public open gym schedules, college game schedules, and articles from thirtysecondtimeout.com. Like any web request, these include standard technical information, such as your IP address, that our web host receives.

The App does not collect your contacts, photos, advertising identifier, or browsing history.

Files You Import, Export, or Share

The App accesses only files that you deliberately select through Apple's system file picker. When you export or share a play as an image, PDF, or play file, the App uses Apple's share sheet. The destination and recipient are chosen by you. Any information sent through a third-party service is handled according to that service's privacy policy.

Purchases

If the App offers optional in-app purchases, they are processed by Apple through the App Store and StoreKit. We do not receive or store your payment card information. Apple may process purchase and device information under its own privacy policy. You can review Apple's privacy practices at apple.com/legal/privacy.

Tracking, Analytics, and Advertising

The App does not contain third-party advertising, analytics SDKs, or cross-app tracking technology. Google Firebase is used only to run your account, the work you save, and notifications you turn on. We do not sell or rent personal information.

Our Website and Consulting Services

Our website, thirtysecondtimeout.com, uses Google Analytics to count page visits and clicks on links and buttons. Google Analytics uses cookies and receives standard information such as your browser, device type, approximate location, and the pages you view. We do not send it your name or email address.

The web tools on our site, including the Play Diagrammer, Schedules, and Film Room, save your work in your browser's local storage on your device. We do not receive that data unless you choose to share or export it, or save it to your account.

Signing in on the website. You can sign in at thirtysecondtimeout.com/account with the same account you use in the App (Google or email, and Sign in with Apple where available). Signing in uses Google Firebase Authentication, the same service the App uses, and lets you see, edit, and delete the plays, shot charts, email drafts, and gym plans saved to your account, and save plays from the web Play Diagrammer to it. The website stores a short marker in your browser (your initials) so the header can show that you are signed in; it is removed when you sign out. You can also delete your account from that page.

When you book a Workflow Audit or another consulting engagement, our scheduling provider, Cal.com, collects your name, email address, the time you choose, and anything you enter in the booking form. Payments are processed by Stripe. We never see or store your full card number; Stripe handles payment information under its own privacy policy.

We use this information only to schedule and deliver your session, send your written plan, invoices, and receipts, and reply to your questions. We do not sell it or use it for advertising. We keep booking and payment records as long as we need them for tax and accounting purposes, and you can ask us to delete anything else.

Data Retention and Deletion

Work kept only on your device remains there until you delete it or remove the App. Exported files remain wherever you chose to save or share them and can be deleted from those locations using the applicable app or service.

Your account and everything saved to it are kept in Firebase until you delete them. You can delete your account at any time in the App (Account > Delete Account); this permanently removes your account, profile, saved plays, charts, drafts, gym plans, athlete profile, ratings, and any verification request. You can also email us and we will delete it for you.

Data Security

We rely on iOS security protections for information stored on your device. Account data is stored in Google Firebase, which encrypts data in transit and at rest, and Firebase security rules limit account data to the account owner. Account sign-in is handled by Google Firebase, Apple, and Google under their own security programs. No method of electronic storage is completely secure, but we design the App to minimize data collection and transmission.

Children's Privacy

The App is intended for a general audience and does not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact us so we can address the concern.

Changes to This Policy

We may update this Privacy Policy when the App, our website, or our services change. The revised policy will be posted on this page with a new date.

Contact Us

For privacy questions or requests, including deleting your information, contact:

t.fabian@thirtysecondtimeout.com
Thirty Second Timeout
Wilmington, DE